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i hate 1and1 and their horrible customer support.

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I woke up to the server being crashed, again, and so now snacksby has been down for 9 hours when all 1and1 needs to do is press the reset button. I've wasted over an hour being on the phone with 1and1's "customer support"twice, both times saying they are sending the issue over to the administrators. It's 9 hours later, guys. Come on. Even if Snacksby is having trouble, it isn't too much to ask someone to walk over and hit reset three times in four days. PS It's a managed server, if you care.

The plan now is to move the SQL database off of the server and over onto one of my dreamhost accounts, and start moving the code somewhere else as well. if keeping the mysql stuff separate doesn't help, then i'll permanently move the code. Here's hopin'!

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